From the payment completion date (no bankbook confirmation date), it takes 2 to 3 days to ship in Korea. (Excluding weekends and holidays)
In other countries, smart shipping is available in less than two weeks if air is available.
[Delivery check method]
– Members : Delights.com> login > My Account > Order > Click the ‘Delivery inquiry’ button
– Non-members: Delights.com > Order > Enter ‘#Order Number & Email’ and click the lookup button
※ If you have any other questions, please contact the customer center (☎ 81-32-563-0642, +81-10-8811-0642) or (Community > Contact Us).
You can cancel the order when the order status is ready for delivery after payment.
However, it may be shipped from time to time while preparing for delivery.
Please inform customer center in advance after cancellation of your order. (☎ +81-32-563-0642, +81-10-8811-0642) or (Community> Contact Us)
The product was returned because there was no one at home. What should I do?
If the goods have not been received due to the absence of the recipient, the goods may be returned. In this case, please contact the mall customer center (☎ 81-32-563-0642, +81-10-8811-0642) or (Community> Contact Us) to confirm the location of the returned product and ship it again.
However, if returned without the customer, you will have to pay for the return and delivery.
I bought the product, but only a fraction of it was delivered.
If you buy many different products through shopping basket, the delivery date may be different because they are not bundled. If the goods are not delivered, please contact the Customer Center (☎ +81-32-563-0642, +81-10-8811-0642) or (Community U Contact Us) and we will resend the missing goods after confirming the shipment.
Some Android versions (5.0.0 or less) may not be available for payment.
You can pay normally when you pay on a regular PC or the web (internet) such as notebooks and tablets.
Customer Center : Unit#1, 3F E-TechHive, 410, JeongSeojin-ro, Seo-gu, Incheon, Republic of Korea / Post Code 22689
※ However, you must pay the round-trip shipping fee (based on international standard shipping fees) for simple customer change and size exchange.
☎ [+81-32-563-0642, +81-10-8811-0642] The available time for the customer center is 9:00 a.m. to 6:00 p.m. on weekdays.
Please contact us by e-mail (firstname.lastname@example.org) or (Community > Contact Us) as soon as possible. Thank you.
The items in the shopping cart will disappear after 24 hours, and you can choose two ways if you want to pay.
A. Deposit without a bankbook (multi-currency account number: KEB Hana Bank 231-910008-17138
/ DELIGHTS AND GLOBAL CO.LTD )
B. Card-linked payment system of PayPal (https://www.paypal.com)
(You can simply enter email and your credit card information before signing up for PayPal. As our company is currently in Korea, we cannot use PayPal in Korea only. All other countries are available.)
※ After selecting one of the two methods above, you must check the agreement below to move on to order completion or PayPal payment.